3D Printed Gemstone Tadling | Keyring

At Iubi Design 3D, we're dedicated to delivering the highest quality 3D prints possible. All our orders are made to order and meticulously checked for quality before shipping, but some minor imperfections may still be present due to the nature of 3D printing. We strive to showcase any potential imperfections in the product images or descriptions to ensure you have all the information before placing your order.

These decorative/functional fidgets are crafted as sturdy as our printers allow, but they're not as robust as traditionally injection-molded products. So, when caring for your fidgets, remember that joints and moving parts are sensitive to excessive force or rough play. Treat them with care, and they'll provide hours of fun and focus!

We strongly recommend parental supervision and regular visual checks for all our products, especially when used by young children, to ensure no damage or loose parts occur. Ultimately, you understand and acknowledge that by purchasing our fidgets for children, you take responsibility for determining the appropriate products and level of supervision required for their safe use.

Caution:

• 3D prints are not suitable for unsupervised children under 14 years old.

• None of our products are suitable for children aged 6 and under.

• Some prints may contain small parts that could break loose and pose a choking hazard.

If you do have any questions or experience any issues with our products, please get in touch. We're always happy to help!

Global Delivery, Made Sustainable and Affordable.

At Iubi Design 3D, we believe your custom creations deserve a seamless journey from concept to doorstep. That's why we offer reliable, cost-conscious shipping options to ensure your 3D masterpiece arrives safely and efficiently.

 

Destination	Delivery Time	Cost	Free Shipping	Tracked
UK	2-4 business days	£4.99 GBP	Orders over £50	Yes
Europe	2-11 business days	£14.99 GBP	Orders over £50	Yes
Rest of World	3-17 business days	£23.99 GBP	Orders over £75	Yes

 

Fast and Efficient Delivery:

• Standard Shipping: Enjoy efficient delivery within the UK in 2-4 business days for £4.99, Europe in 2-11 days for £14.99, and the Rest of the World in 3-17 days for £23.99. All shipments are trackable for your peace of mind.

• Expedited Shipping: Need your masterpiece sooner? We offer prioritised shipping options for a faster delivery timeframe. Contact us for a personalised quote.

• International Reach: We proudly ship our 3D creations worldwide! Enjoy free standard shipping on all orders exceeding £50 to the EU and £75 to the Rest of the World.

Cost-Conscious Solutions:

• Free Standard Shipping: We reward your trust! Enjoy free standard shipping within the UK on all orders exceeding £50.

• Transparent Pricing: We believe in clear communication. Our shipping costs are clearly displayed for each region and service, allowing you to plan your budget with confidence.

Sustainability at Heart:

We're committed to minimising our environmental impact. Your 3D masterpiece will arrive in eco-friendly, recycled, and recyclable packaging wherever possible.

Track Your Order:

Stay informed every step of the way. All shipments come with a trackable service, allowing you to easily monitor your order's progress and estimated arrival date.

Dedicated Support:

Have a question? Need assistance? We're always happy to help. Contact us and we'll be glad to answer your queries.

Experience the Iubi Design 3D Difference:

Ready to bring your 3D dreams to life? Choose Iubi Design 3D for reliable, affordable, and sustainable delivery of your custom creations. Let's embark on this journey together!

We offer a flexible 30-day return & exchange policy for non-custom orders. Simply return your unused, undamaged items in their original packaging within 30 days for a full refund (return shipping at your cost). Exchanges work similarly – just contact us and we'll guide you through the process.

For more details, including exceptions and EU regulations, please visit our full policy page. We're confident you'll love your Iubi creation, but if not, we're happy to help!

Iubi Design 3D Return & Exchange Policy

We want you to love your Iubi Design 3D creations! However, if you're not completely satisfied, we offer a flexible return and exchange policy:

Returns:

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• All items must be returned in their original packaging, unused and undamaged.
• To initiate a return, please contact us via email at iubidesign3d@gmail.com and we'll send you a return authorisation form.
• Please note that return shipping costs are the responsibility of the customer.

Exchanges:

• If you'd like to exchange your order for a different item, please contact us via email at iubidesign3d@gmail.com and we'll assist you with the process.
• Exchange shipping costs may apply.

Important Notes:

• We cannot accept returns or exchanges for custom orders.
• We reserve the right to deny any return or exchange request that does not meet our policy guidelines.

We strive to ensure your satisfaction with every purchase. If you have any questions about our shipping or return policy, please don't hesitate to contact us!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at iubidesign3d@gmail.com.